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Legal
Effective September 21, 2026
This policy explains how Artel handles information when you visit artelcloud.com or contact us through the site.
When you contact us, we collect the information you provide, which may include your name, email address, company, service interest, and message. Our website and hosting providers may also process basic technical information such as IP address, browser type, device information, referring page, and request logs.
If analytics is enabled, we use Google Analytics to understand aggregate website traffic and page usage. Google may use cookies or similar technologies for this purpose. The site also stores your light, dark, or system theme preference in your browser. You can restrict cookies through your browser settings and clear locally stored preferences at any time.
We use information to respond to inquiries, evaluate potential projects or working relationships, provide and improve our services, operate and secure the website, understand site performance, and meet legal obligations. We do not sell personal information.
We share information only as needed with service providers that support website hosting, cloud infrastructure, email delivery, analytics, and business operations; when required by law; or to protect Artel, our clients, or others. Contact-form submissions are delivered to Artel through Amazon Web Services email infrastructure.
We retain information for as long as reasonably necessary for the purpose it was collected, our legitimate business needs, security, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing. You may also disable analytics cookies through browser controls. We may need to verify your identity before completing a request.
Artel works with globally distributed infrastructure and personnel, so information may be processed outside your state, province, or country. This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
We may update this policy as our website, services, or legal obligations change. The effective date below identifies the latest revision.
For privacy questions or requests, email hello@artelcloud.com.